“The emerging workforce is not interested in command-and-control leadership. They don’t want to do things because I said so; they want to do things because they want to do them.” – Irene Rosenfeld, CEO of Mondelez
International. Enterprises are becoming global. As their interests expand around the world, they are faced with an increasingly heterogeneous workforce. The interests of workers around the world converge in some areas but in many ways they have different motivations and goals for themselves, and their managers have to address this complexity to be able to lead effectively.